Friday, 29 April 2011
It's a Busy Easter!
Wow! What an Easter this has been for my wee business and thankyou to all who sent folk to me. Non stop with servicing and repairs and bike hires galore. Some great folk have come by from accross the pond, both Canucks and Americans. They sooooo love it here. Why? Because I believe we (Glencoe, Loch Leven and Appin) are open and friendly and give that little bit extra to guests in our area. For me my business may well be a way of financially helping my family through university, but it's not all about the money. It's about meeting people and showing them what a great place this is for history, culture and scenery and that ceud mille failte is exactly that and not just some arbitary writing on a sign post. I have to say though that some Lochaber shops and retail outlets still have some miserable buggers serving the public and managers need to get a grip. Only folk who have traveled realise that a whole impression of a country, place or populace can be brought down by a bad encounter, or made good by honest, friendly and open customer service.